PAYG Business IT Support

Pay As You Go IT Support Services

 

WhatsNew:

MLR joins Trend Micro

September 1st 2010

demoMlr have expanded the range of Anti Virus and Anti Spam manufacturers within our portfolio to ensure that our clients achieve the best mix for their environment.

CurrentNews

 

"I just wanted to send a quick email to say a big thanks to you all. Would you thank your support team.."Read More

RecentEvents

Exchange Recovery

demoOne of MLR's Fixed Price IT Support clients had some electrical contractors working on their premises. MLR engineers were able to source and install replacement hardware and restore from backup ready for the next business day.

 

Pay As You Go (PAYG) IT SUPPORT AND HELP DESK SERVICES

For businesses with a limited IT budget or who are unsure of their exact needs the flexibility of having support available 'on demand' is often the best way of ensuring their IT has a safety net to rely on should something go wrong without having to commit to a regular spend.

MLR Pay As You Go (PAYG) support offers either remote or on-site 'on demand' IT support charged at a simple hourly rate. Clients only pay for the time actually used supporting their systems. What's more, Pay As You Go Support can also be used for any kind of IT issue or requirement, not just support, such as rolling out new systems or software or for assisting with reconfigurations or changes. PAYG customers will enjoy the additional benefit of not having to pay travel time or call-out charges.

SERVICE DETAILS


  • Telephone Help Desk
  • Remote Assistance
  • On-site call outs (option)
  • Flexible coverage times
  • Windows, Mac, Linux
  • System updates and patches
  • Anti-virus and anti-spyware updates
  • Other miscellaneous IT support

HOW IT WORKS

MLR Pay As You Go IT support keeps things simple—you just pay for the time you use! Charged at a simple hourly (or daily) rate, Pay As You Go support allows you to control all costs with no unnecessary overheads.

MLR Pay As You Go support services provide flexible hours of cover—from normal office hours through to full 24x7—allowing customers to match the service to their business needs and the service offers a choice of remote-only or on-site-inclusive options, including access to the MLR Help Desk via telephone or email.

MLR Pay As You Go support is ideal for clients requiring ad-hoc IT assistance and maintenance tasks including break/fix support, access to help desk services, system updates and security patching.

MLR IT SUPPORT SERVICES—SERVICE COMPARISON »

 

For more information on any of our services contact our Sales Team on 0844 873 1821 or email sales@mlrnetworking.com.

MLR IT Support Services

MIX AND MATCH!

Mix and Match gives you the freedom to choose the level of IT coverage that best fits your needs. Combine both MLR Fixed Price and Pay As You Go support in any proportion to meet specific business criteria. For example, you could opt for 24x7 Fixed cover for an essential system or server whilst user workstations and laptops maybe covered only for remote support during business hours or simply on Pay As You Go. This flexible approach ensures that you get the best service at the most cost-effective price for your business.

 

For more information on any of our services contact our Sales Team on 0844 873 1821 or email sales@mlrnetworking.com.

 

 

 

 

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